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What's covered?

We know life happens. And when it does, GO Insure is here to help. Your policy covers home contents up to €30,000, giving you protection for your everyday essentials against life’s unexpected moments. Here’s what we cover to give you peace of mind:

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If someone breaks into your home and steals or damages your possessions, we’ll help set things right and ensure you bounce back without too much stress.

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Accidents involving fire and explosion can be devastating. We’ll help cover the cost of repairing or replacing damaged items including any smoke damage.

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Water from burst pipes and home appliances as well as flooding following a storm can ruin more than your day. We’ve got you covered.

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Lightning can trigger power surges that ruin TVs, computers and appliances or spark fires that damage furniture and clothes. We’ll make sure you’re protected.

For a summary of what’s covered, what’s not and the key elements to consider before buying, take a look at the Insurance Product Information Document.

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Extra peace of mind with accidental damage

Sometimes it’s the smallest mishaps that create the biggest headaches. That’s why our Home Contents Insurance includes protection against accidental damage to your home entertainment equipment, such as televisions, computers and gaming consoles. So whether it’s a spilt drink or a knocked-over screen, you can relax knowing your favourite devices are covered.

Why choose GO Insure?

We’ve made insurance easier, faster and more flexible , just the way it should be.

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Monthly subscription, full flexibility

Life changes and your insurance should too. With GO Insure, pay monthly and  cancel anytime, no penalties.

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Instant coverage, minimal waiting

No piles of paperwork or long approval times. Apply online and get protected faster. It’s that simple.

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All-around home protection

From your electronics to your furniture, we cover the essentials in your home against common risks.

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Transparent pricing, no hidden fees

What you see is what you pay. We believe in upfront, honest pricing, just €7.50/month, with no sneaky extras.

Get insured today

Get comprehensive coverage for just €7.50/month, with a one-time yearly duty fee of €13. No hidden fees, no long-term commitments and the flexibility to cancel anytime. Take a look at the IPIDPolicy Wording and Payment Terms & Conditions.

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In collaboration with Atlas Insurance

We’re thrilled to be teaming up with Atlas Insurance, a trusted name in Malta’s insurance scene with over a century of know-how, blending tradition with innovation to deliver smart, secure insurance solutions. Backed by a dedicated team of over 250 professionals, an island‑wide presence and a promise of excellence, Atlas brings the reassurance you need. Together, we’re excited to bring their proven strength and reliability to your home.

FAQs

What items are included in the Contents?

Your Go Insure – Home Contents Policy automatically covers the following items under Contents:

  • Household goods such as loose furniture, non-fitted carpets, and furnishings. Fitted furniture and appliances are not covered. These should fall under an insurance policy covering the buildings of the property.
  • Clothes and personal belongings.
  • Clothing and equipment used for amateur sports, including pedal cycles.
  • Portable electronics and accessories, such as audio and visual equipment, cameras, telescopes, binoculars, laptops and mobile phones, as well as any related accessories.
  • Jewellery made of gold, silver or other precious metals, watches, furs, works of art and collections of stamps, coins or medals. These are covered up to €500 each and €2,000 in total during any one policy period.

Please note that money and documents are not covered.

What value am I insured for?

Your policy covers contents up to €30,000. If the total value of your belongings is much higher than this, this policy may not be the right fit. In that case, please get in touch with us and we’ll guide you on the best option.

What are the contents covered for?

Your contents are protected against a wide range of risks, including:

  • Fire, explosion, smoke, lightning, and earthquake
  • Storms and floods
  • Malicious damage and theft, including attempted theft
  • Burst pipes
  • Collision or impact by vehicles, cranes or animals

On top of this, your policy also includes accidental damage cover for TVs, digital and satellite receivers, audio equipment, DVD players and recorders, computer equipment, and game consoles. This benefit is limited to €1,000 per 12-month period.

Please note, mobile phones, tablets, and cameras are not included under the accidental damage cover.

Do I need to own my home to cover the contents?

No, you don’t need to own the property. As long as the contents belong to you, they can be insured under this policy. If you move to a new home, just let us know. We’ll cancel the old policy and issue a new one to cover your belongings at your new address.

Are my contents covered for damage caused by pets?

Unfortunately, no. Any damage caused by your own pets or by animals you’re looking after for someone else, isn’t covered under this policy.

Will the contents be covered for any damage caused by a power surge?

Damage from power surges is only covered if the surge is the direct result of:

  • Fire, explosion or lightning
  • Earthquake, storm or flood
  • Burst pipes
  • Malicious damage
  • An impact to your home or to your electricity supplier’s equipment
Am I covered if I leave my home unoccupied?

Yes, your contents remain fully covered for up to 90 consecutive days.
However, if your home is empty for longer than 90 days, certain cover, such as riots, malicious damage, burst pipes and theft will no longer apply. Also, if you’re away for more than 90 days, you’ll need to switch off the water supply after 30 days.

How do I pay for this insurance cover?

Payment is made directly to GO p.l.c. The total annual premium is €90.00, plus €13.00 document duty. Payments are spread monthly at €7.50 per month. Meanwhile, the €13.00 document duty is paid in the first month of your new policy or renewal period.

How do I make a claim?

If you need to make a claim, simply call Atlas Insurance PCC Limited on 2343 5363 or send us an email on [email protected]. Their team will guide you through the process and provide you with a claim form to complete and return.

Do I need to pay anything when I claim?

Yes, a policy excess of €50 applies to every claim, however, for claims relating to earthquake damage, the excess is €250.

Can I cancel my cover?

Yes, you can do so at any time. Just let us know and we’ll cancel your policy and monthly direct debit if you have one. If applicable, you may be entitled to a refund of the premium.

Please note that GO does not handle claims and complaints.

Should you wish to lodge a claim on your GO Insure – Home Contents policy, you may contact the dedicated Claims Team at Atlas Insurance on 2343 5363 or via email on [email protected].

If you have any concerns which you would like to discuss with Atlas Insurance, you may contact the insurer on 2343 5363 where staff have training and authority to settle problems and will do everything they can to help. Should you remain dissatisfied, you may write to The Customer Care Manager at Atlas Insurance PCC Limited, 419, Ta’ Xbiex Seafront, Ta’ Xbiex XBX1021 or email on [email protected]

For more information on how claims are handled and the complete complaints procedure, kindly refer to the policy document which is sent to your email address when you purchase the GO Insure – Home Contents Policy.

 

GO plc (C 22334) is authorised under the Insurance Distribution Act to act as a Tied Insurance Intermediary for Atlas Insurance PCC Limited (C 5601), which is a cell company authorised under the Insurance Business Act 1998 (Cap. 403 of the Laws of Malta) to carry on general insurance business. The non-cellular assets of the company may be used to meet losses incurred by the cells in excess of their assets. Both entities are regulated by the MFSA.