If you want to access the internet from your mobile phone via mobile data, then you need to set up an Access Point Name, or APN. Here’s how.

For Apple devices:

1. Go to Settings
2. Go to Mobile Data Network
3. If you have a prepaid or hybrid subscription, type in “rtgsurfing” in the “Mobile Data”, “LTE Setup” and “Personal Hotspot” fields
4. If you have a post-paid subscription, type in “gointernet” in the “Mobile Data”, “LTE Setup” and “Personal Hotspot” fields

For Android operated devices:

1. Go to settings
2. Go to connections
3. Go to mobile networks
4. Click on access point names and then Add/+
5. In the name field type in “GO”
6. If you have a prepaid or hybrid subscription, type in “rtgsurfing” in the APN field
7. If you have a post-paid subscription, type in “gointernet” in the APN