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Is the €75 one-time activation fee refundable?

Yes, the one-time activation fee is partly refundable when you subscribe to Plug’n’GO and choose the no-commitment option. This fee is divided into two parts:

  • €25: covers the one-time activation and is non-refundable
  • €50: we understand that your internet needs may evolve, so if you decide to switch to another internet service with a 24-month subscription or need to terminate the service, we’ve got you covered. You’ll receive a €50 refund within 1 year from the subscription date of the service.