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Unbilled usage is any usage available on your mobile and landline service which has not been billed yet and therefore, is not reflected on your bill. To check your unbilled usage follow these steps:
If you cannot view your unbilled usage, then this feature is in all likelihood disabled, so you need to enable it by visiting one of our retail outlets. Make sure you take your identification document and your billing account number. Once you enable it, you will be able to view the unbilled itemisation from the beginning of that month, as well as the itemisation of issued bills spanning the last 12 months.