Residential Internet Tariff Plan

If you signed your contract before the 27th of August 2015, kindly refer to Service Description and Limitless Internet 2 year agreement.
A. Your Agreement
1. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us, together with the following terms (together with any other documents referred therein), where applicable:
a. The Application Form
b. The Special Offer Terms and Conditions
c. The Bundled Plan Terms and Conditions
d. The Tariff Plan Terms and Conditions and/or Schedule of Charges
e. The End User License Agreement (EULA)
f. The Product Terms and Conditions
g. The General Terms and Conditions
2. If any of these documents conflict with one another, the terms will apply in the order of precedence set out above.
3. The Tariff applicable to Your Agreement is specified in the Application Form.  We reserve the right to stop, suspend, amend or otherwise alter this Tariff, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws.
B. Definitions
1. ‘Residential’ means that the Premises where the Service is installed are used wholly:
a. For residential purposes;
b. As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from this Residential Tariff Plan.
C. The Tariff
1. The Internet Tariff Plan (the ‘Tariff’) to which You are subscribed is an Internet Residential Service provided by Us. The Service is only provided in conjunction with a fixed voice Residential Service registered with Us. You subscribe to this Tariff by signing an Agreement with Us.
2. The Tariff is regulated by its terms and conditions. By subscribing to the Tariff You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree to any of these terms, You should not subscribe to the Tariff.
3. The Tariff consists of the following:

Tariff Plan

Ready 15

Rapid 35

Fibre 70

Fibre 140

Fibre 500

a. Monthly Fee (standard)

€23

€40

€80

€100

€300

b. Monthly Fee with a two year contract

€20

€27

€44

€79

€240

Service Description

Ready 15

Rapid 35

Fibre 70

Fibre 140

Fibre 500

c. Typical Speed Range:
Download Speed

12-15Mbps

35Mbps

70Mbps

140Mbps

500Mbps

Upload Speed

1Mbps

5Mbps

10Mbps

20Mbps

20Mbps

d. Data Usage Cap

Limitless

Limitless

Limitless

Limitless

Limitless

e. Activation

Free

Free

Free

Free

Free

f. Use of Modem

Free

Free

Free

Free

Free

g. Wireless Modem

Not Included

Included

Included

Included

Included

h. Self-installation

Included

Included

Included

Included

Included

i. Number of 100 MB e-mail boxes

4

4

4

4

4

j. Anti-virus

Included

Included

Included

Included

Included

k. Spam protection

Included

Included

Included

Included

Included

Other Tariff Information

15Mbps

35Mbps

75Mbps

200Mbps

500Mbps

l. Last Updated

18th Oct 2016

18th Oct 2016

18th Oct 2016

18th Oct 2016

18th Oct 2016

D.  Explanation of Charges 
1. Unless otherwise stated, all charges quoted in this Tariff Plan are inclusive of VAT.
2. Monthly Fee:
a. The standard rental charge in clause C.3.a applies if You subscribe to the Tariff without a term agreement beyond the minimum term of one month.
b. The rental charge in clause C.3.b applies if You bind Yourself to retain the Tariff for a period of two (2) years as specified in clause F.1.
3. You may be required to pay additional charges if You opt for specific billing or payment methods. Further details are available in the Schedule of Charges.
E. Explanation of Service Description
1. The Typical Speed Range (TSR) corresponds to the 20th and 80th percentile marks of the measured access speed of a sample of subscribers on the Tariff. Where the 20th and 80th percentile marks are identical, only one figure is given. The sample is such that the results enjoy a statistical margin of error of 5% or better. For new Services, TSR is a realistic and prudent estimate.
2. The download and upload speeds indicated in clause C.3.c are ‘up to’ speeds. The actual speed attained on Your connection may vary depending on a number of factors.
3. When You subscribe to a Tariff You will be given a modem in order to enable Your connection to the Service. Where specified, We will provide You with the use of a wireless modem free of charge. Where You are not provided with a wireless modem with the Tariff, You may choose to upgrade to a wireless modem at the charge specified in the Schedule of Charges.
4. The Tariff is provided with a self-installation option. If You would like Us to install the Service for You, We may do so at a charge as specified in the Schedule of Charges.
5. The anti-virus and spam protection specified in clauses C.3.j and C.3.k are meant as a first line of defence only. You should ensure that You install adequate software protection and other security measures at Your end. You agree not to hold Us responsible if Your Equipment or other devices become infected with any kind of malicious software or if Your Service is otherwise compromised through the connection to the Internet.
F. Minimum Term
1. When You subscribe to a two (2) year contract:
a. The minimum term for this Tariff is twenty-four (24) months.
b. If you terminate the Agreement during the minimum term, You will be billed an early termination fee of €100 inclusive of all taxes.
G. Other Important Terms
1. If the fixed voice Service over which Your Internet Service is provided is suspended or terminated, the Internet Service will be suspended or terminated as well.
Other Related Terms and Conditions
The above Terms and Conditions must be read together with following:
  • General T&Cs
  • Internet Product
  • Residential Broadband Schedule of Charges
  • Duo Pack Bundled Plan (applicable with Duo Pack Phone & Internet bundle)
  • Home Pack Bundled Plan

If benefitting from our latest special offers plesae read the following:

  • Free One Month Duo Pack (Phone and Internet Bundle)
  • Limitless Home Pack Fast Internet 35Mbps – 3 months Free (applicable with Limitless Home Pack)
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