Residential Internet Tariff Plan

A. Your Agreement

  1. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us, together with the following terms (together with any other documents referred therein), where applicable:
    1. The Application Form
    2. The Special Offer Terms and Conditions
    3. The Bundled Plan Terms and Conditions
    4. The Tariff Plan Terms and Conditions and/or Schedule of Charges
    5. The End User License Agreement (EULA)
    6. The Product Terms and Conditions
    7. The General Terms and Conditions
  2. If any of these documents conflict with one another, the terms will apply in the order of precedence set out
  3. The Tariff applicable to Your Agreement is specified in the Application We reserve the right to stop, suspend, amend or otherwise alter this Tariff, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws.

B. Definitions

  1. ‘Residential’ means that the Premises where the Service is installed are used wholly:
    1. For residential purposes;
    2. As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from this Residential Tariff

C. The Tariff

  1. The Internet Tariff Plan (the ‘Tariff’) to which You are subscribed is an Internet Residential Service provided by Us. The Service is only provided in conjunction with a fixed voice Residential Service registered with Us. You subscribe to this Tariff by signing an Agreement with
  2. The Tariff is regulated by its terms and conditions. By subscribing to the Tariff You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree to any of these terms, You should not subscribe to the
  3. The Tariff consists of the following:
Service Description Ready Rapid Turbo Sonic Super Ultra Giga

Typical Speed Range:

Download Speed 12- 15Mbps 35 Mbps 75 Mbps 200 Mbps 300 Mbps 500 Mbps 1000 Mbps
Upload Speed 1Mbps 5Mbps 15Mbps 20Mbps 30Mbps 20Mbps 60Mbps
b Data Usage Cap Limitless Limitless Limitless Limitless Limitless Limitless Limitless
c Activation Free Free Free Free Free Free Free
d Use of Modem Free Free Free Free Free Free Free
e Wireless Modem Included Included Included Included Included Included Included
f Self-installation Included Included Included Included Included Included Included


D. Explanation of Charges

  1. The Tariff You subscribed to and its respective monthly charge is stated on the Application form found within this Agreement. Further details are also available in the Schedule of
  2. You may be required to pay additional charges if You opt for specific billing or payment Further details are available in the Schedule of Charges.

E. Explanation of Service Description

  1. The Typical Speed Range (the ‘TSR’) corresponds to the 20th and 80th percentile marks of the measured access speed of a sample of subscribers on the Where the 20th and 80th percentile marks are identical, only one figure is given. The sample is such that the results enjoy a statistical margin of error of 5% or better. For new Services, TSR is a realistic and prudent estimate.
  2. The download and upload speeds indicated in clause C.3.a are ‘up to’ speeds. The actual speed attained on Your connection may vary depending on a number of
  3. When You subscribe to a Tariff You will be given a modem in order to enable Your connection to the Service. Where specified, We will provide You with the use of a wireless modem free of charge. Where You are not provided with a wireless modem with the Tariff, You may choose to upgrade to a wireless modem at the charge specified in the Schedule of
  4. The Tariff is provided with a self-installation If You would like Us to install the Service for You, We may do so at a charge as specified in the Schedule of Charges.


F. Minimum Term

When You subscribe to a two (2) year contract:

  1. The minimum term for this Tariff and it’s applicable monthly charge is binding for twenty-four (24) months;
  2. If you terminate the Agreement during the minimum term, You  will  be  billed  an  early termination  fee of

€100, or the remaining tariff, whichever is the lowest. The early termination fee is inclusive of all taxes.


G. Other Important Terms

  1. If the fixed voice Service over which Your Internet Service is provided is suspended or terminated, the Internet Service could be suspended or terminated as well.