Internet
Mobile
Devices
Support
Moving to Malta
Student Voucher
Stronger indoor coverage with Wi-Fi Calling
Get better coverage at home or in the office. With Wi-Fi Calling, you can call and stay connected over any Wi- Fi network.
Stronger coverage | Seamless connectivity
Stronger indoor coverage with Wi-Fi Calling
Get better coverage at home or in the office. With Wi-Fi Calling, you can call and stay connected over any Wi- Fi network.
Stronger coverage | Seamless connectivity
Stronger indoor coverage with Wi-Fi Calling
Get better coverage at home or in the office. With Wi-Fi Calling, you can call and stay connected over any Wi- Fi network.
Stronger coverage | Seamless connectivity
What is Wi-Fi Calling?
Voice over WiFi is a next-generation service that lets you make and receive calls using a Wi-Fi network, without depending only on mobile coverage.
It’s especially useful in places where mobile signals can struggle like indoors, in basements or in remote areas. By using any available Wi-Fi connection, Wi-Fi Calling ensures your calls remain clear, reliable and uninterrupted.
Benefits of Wi-Fi Calling
Stronger coverage
Perfect when mobile signal is weak but Wi-Fi is strong
No extra apps
Call straight from your phone’s dialer
Seamless handover
Your call automatically switches between Wi-Fi & mobile network
Works on any Wi-Fi
Use any Wi-Fi connection, even third-party providers
No extra charges
Calls are billed from your existing plan
How to enable Wi-Fi Calling
Wi-Fi Calling is currently available on Apple iPhones, with more brands joining in the coming weeks.
Just make sure you have these four things to get started. Check if your device is enabled.
A VoWiFi-enabled smartphone
The latest software update
A Wi-Fi connection with internet access
Wi-Fi calling switched on in your settings
FAQs
Short for Voice over WiFi, instead of relying only on mobile signal, with Wi-Fi Calling your calls can go through Wi-Fi, keeping you connected even in tricky spots like indoors or basements.
Some of the benefits include:
- Better indoor coverage: perfect when mobile signal is weak but Wi-Fi is strong.
- Simple to use: works directly from your phone’s dialer, no extra app needed.
- Reliable connection: stay connected in places where the signal usually drops.
- iPhone: All iPhones are ready for Wi-Fi Calling. Just switch this feature on in your settings.
- TCL: Models TCL 505 and TCL 406s support Wi-Fi Calling once updated to the latest software.
- Samsung: Support is on the way. Eligible Samsung phones will get it through upcoming software updates.
- Google Pixel: Pixel devices will be enabled with the December software update.
- Xiaomi: Xiaomi phones can enable Wi-Fi Calling by entering the code *#*#869434#*#* in the dialer.
No, calls are charged the same way as if you were on the mobile network, which means that your existing plan applies.
Just four things:
- A Wi-Fi Calling-ready smartphone
- The latest software update
- A Wi-Fi connection with internet access
- Wi-Fi Calling switched on in your device’s settings
Check if your device if Wi-Fi Calling-enabled.
Follow the steps below depending on your device.
- For iPhone: Go to Settings > Mobile Service > Wi-Fi Calling > On
If you use more than one SIM on your iPhone then select SIM > Wi-Fi Calling > On - For Android: Go to Settings > Connections > Wi-Fi Calling > On (may vary slightly by phone)
Device compatibility can vary by manufacturer. Right now, Apple and TCL phones with the latest software updates are ready to use Wi-Fi Calling on the GO network. More brands, including Samsung and Google, will be joining soon through upcoming updates.
No, Wi-Fi Calling only works while you’re in Malta.
No worries. If your phone supports it and VoLTE is enabled and active, the call will switch to the mobile network so you don’t get cut off.
Not at all since it uses your Wi-Fi connection, not your data allowance.
Most phones show a Wi-Fi call icon in the status bar or on the call screen when Wi-Fi Calling is active.
At the moment, emergency calls to 112 are handled by the mobile network (2G/3G). This means:
- If mobile coverage is available, your emergency call will always go through the mobile network, not Wi-Fi.
- If mobile coverage is not available, the call will not connect over Wi-Fi.
In the future, emergency calls and other supplementary services will also be supported through VoLTE and Wi-Fi Calling.
If your VPN uses a local IP address, Wi-Fi Calling will work, however, if your VPN is set to a foreign IP address, it won’t connect.
Here are some steps you can take:
- Check your Wi-Fi connection
- Make sure Wi-Fi Calling is switched on
- Restart your phone
Still stuck? Our support team is happy to help. Reach out to us via WhatsApp, Facebook Messenger or Live Chat.