01 June 2022
As organisations look for new ways to revamp processes, and operate more efficiently and flexibly, there’s one area where a bit of modernisation can bring a lot of business benefits: communication.
With your teams, customers and suppliers constantly on the move, keeping pace requires flexibility that fixed lines of communication can’t always provide. And whether your people are working remotely, or just always on the go, ensuring easy, reliable contact despite the physical barriers is essential. That’s where unified communications come in.
Implementing a unified communications solution can help you ensure that your people stay connected, collaborative and productive – wherever they’re based. But what exactly is a unified communications solution? And importantly, how can adopting it benefit your business?
In this blog, we’re taking a closer look at unified communications tools, and highlighting the top five business benefits they deliver.
Simply put; a solution like our unified communications offering integrates all your internal communication services. Incorporating messaging, voice and telephony, and team collaboration tools, the approach can break down the siloes caused by dispersed teams and help organisations stay flexible.
One key feature of unified communications is that it allows your people to pick up calls coming into your fixed business line on a mobile device. As long as they have a stable internet connection, your team members can seamlessly transition between landline and mobile calls as needed.
With seamless, integrated calling on landlines and mobile devices alike, your teams can connect in offsite or remote locations. And they can get the flexibility of mobile calls – without having to give out personal mobile numbers.
As cloud usage has accelerated in recent years, cloud-based unified communication solutions have grown in popularity – and for good reason. Unlike on-premises solutions, there’s no need for on-going maintenance or servicing, and you don’t have to pay out for infrastructure. And you also don’t have to worry about backups, redundancy, and the risk of equipment failure or downtime.
A cloud-based unified communications solution also allows you to easily add new digital communication and collaboration functions. This includes everything from instant messaging and call recording, to video and web conferencing.
Here are the biggest ways your business could benefit from unified communications:
At GO Business, we know just how powerful unified communications can be. Our unified communications solution is trusted by organisations across Malta, to keep communication easy and operations running smoothly. You can find out more about the packages we offer here.
And we’re dedicated to finding new ways to improve our proven solutions, whether that’s by improving the user experience, or making them even more reliable. So keep your eyes peeled for more exciting developments in our unified communications services.