Online Bill Payments

How to pay your bills online

Set up Direct Debit
Set up Direct Debit

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Pay on GO’s website
Pay on GO’s website

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Pay through MyGO
Pay through MyGO

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Pay from the GO app
Pay from the GO app

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How to set up MyGO

To create a MyGO account, visit MyGO and follow the below steps:

I receive paper bills

I'm on e-Billing

FAQs

What can I do with MyGO?

MyGO lets you manage your services, accounts and bills.

If you link your mobile service (via SMS verification), will can:

  • View bundle balances
  • View your mobile plan
  • Buy additional bundles
  • Stop recurring bundles
  • Perform a top up
  • View your top up history and receipts

If you link your GO billing accounts you can do all of the above, as well as:

  • View and pay your bills
  • View your unbilled usage
  • Check and report your internet service
  • Set up your GO TV logins
  • Manage your bill delivery methods
  • View your bill’s itemisation (if this is activated), and turn off bill itemisation
  • Change your data roaming limits
  • Create auto top-up for prepaid mobile numbers
What is Direct Debit?

Direct Debit (DDM) is a super easy and safe method of payment, which authorises GO to automatically collect payment in settlement of your bill, directly from your bank using a SEPA account, according to your monthly plan. This means you do not have to visit one of our outlets, or think about paying online. It’s completely hassle free. Worried about not having control? Don’t be. You will still have every means possible to see which services are linked to your DDM and modify or cancel at any time. Here is how to set up your DDM in a few simple steps.

Is Direct Debit effected immediately?

Your request to register to Direct Debit will be registered immediately once done online. However, note that deductions from your bank account will be effected as from your next bill and hence any pending bills you may have will need to be settled manually. In the event that you have registered or changed your Direct Debit Mandate halfway through the month, your next bill will not be settled via Direct Debit.