Back to support home
MyGO and GO app
I am not able to view all available app features. What can I do?
How can I set up Auto Top-up?
How can I buy a bundle if I cannot see the Buy Bundle button?
I am under 18 years old. How can I register my mobile service on the GO app?
How can I register my unregistered mobile service?
Why am I getting an error when entering a password?
Why am I not allowed to change my data roaming limit?
How can I enable or disable my data roaming limit online?
What is Auto Top-up and how does it work?
Are all payments secure?
How do I ensure that my card details are stored safely?
How do I manage my payment methods?
Where do I find my top-up history and receipts?
How do I top up online?
Why do I see multiple data bundles in my MyGO dashboard?
What happens if I do not have sufficient top-up credit for my bundle?
How can I stop a recurring bundle online?
How do I check my bundle balance online?
How do I buy a mobile bundle in MyGO?
How can I turn off my bill itemisation?
What if I pay more on my bill?
How do I subscribe to e-billing online?
Where can I see my unbilled usage in MyGO?
How can I view and pay my bills online?
How do I link additional accounts or services?
Why is my MyGO Home tab empty?
What is the difference between linking a mobile number and an account to MyGO?
Why do I not see my mobile number in ‘Manage mobile services’?
Why do I not see my accounts when I linked my mobile number?
Why do I not see all my accounts in MyGO?
How do I register for MyGO and the GO app?
How can I delete my MyGO account?
How can I change my login email address for MyGO?
How can I add or change my MyGO contact details?
Where can I change my password for MyGO and the GO app?
How do I get the free 10GB bundle through the app?
Why should I use the GO app?
Why should I use MyGO?
How can I set up e-billing?