When you purchase GO Secure Net on your home internet service, it is only activated for that service, and the devices connected to it. Once your device is connected to the internet through a cabled internet connection or Wi-Fi (including Smart Wi-Fi) to that particular service, you are being protected. If your device is connected to any other network (such as public Wi-Fi, other internet networks or mobile data), you are not being protected unless that network also has GO Secure Net activated on it.

When you are using the Smart Hub modem through a fixed internet connection, and GO Secure Net is activated on that service, you are being protected from online security threats. However, if your connection falls on the backup system, meaning the 4G, you are not protected.