Why am I not seeing the GO Secure Net add-on on my GO app?

This is usually caused by two reasons:
  1. You might have an older version of the GO app. Updating the GO app from the App Store or Play Store should do the trick.
  2. Your service might not be eligible for GO Secure Net. If this is the case, just send us a message on WhatsApp, Facebook Messenger, or Live Chat so that we can help you subscribe to the service.