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Digital Terrestrial Television Schedule of Charges – Residential

Digital Terrestrial Television
Schedule of Charges – Rates are inclusive of 18% VAT

If you signed your contract before the 27th of August 2015, kindly refer to Digital TV Schedule of Charges before 27th August 2015.

These Schedule of Charges were last updated 1st August 2018.

One-Time Installation Charges
Installation of Main TV Outlet

€60.00

Installation of each Additional TV Outlet

€30.00

Self-Installation Kit

€35.00

Additional One-Time Installation Charges
Installation of Filter

€25.00

Installation of Booster

€25.00

Installation of Powered antenna

€25.00

Installation of Splitter

€35.00

 

 

Lease of Equipment **

Lease charge when paid in full on installation or at time of order

Lease per standard Set-top-box (STB)

                                  €60.00

Lease per Conditional Access Module (CAM)

                                   €60.00

Lease per TV STB GO Box+ INTEK T12CX

€250.00

Lease per TV STB GO Box+ INTEK T12CX

      €199.00 *

Note:

*Lease of GO Box+ on return of undamaged Standard Set-top-box and remote control.

**A GO TV Conditional Access Card is only issued against the lease of any of our decoders.  A monthly Network Access Fee per Conditional Access Card issued applies as listed in the Monthly  Charges.

 

Monthly Service Charges
All TV outlets are provided with a decoder and Conditional Access Card and charged a monthly Network Access Fee of €5
Main TV Outlet
Silver (inclusive of Network Access Fee)

€14.99

Home Pack (1)

Limitless Home Pack, Home Pack Ready/Home Pack Rapid (1st TV outlet)

included

Each additional TV Outlet (maximum of two additional outlets)
Per TV outlet (inclusive of Network Access Fee)

€5.00

 

Monthly Charges for Optional Premium Services
Charges are applicable per activated Conditional Access Card and are additional to the subscription charges to the GO TV Service.
Main TV Outlet
GO Stars

€6.99

GO Sports Standard

€7.99

GO Sports Premium1

€9.99

GO Sports Premium* (12 month commitment)1

€9.99

GO Sports Premium* (24 month commitment)1

€9.99***

Premium Services on Additional Outlets

The following service charges are applicable to each additional tv outlet activated with the following

GO Stars

€2.99***

GO Sports Standard

€3.00***

GO Sports Premium

€5.00***

***These services are only available with Silver or Gold TV

New price applicable as from the 1st of August 2018.

 

European Football Leagues and Tournaments on GO Sports
The following live sports rights have been acquired on an exclusive basis and are licensed to Us for a definite term as defined in the table below:

European Football

Expiry of Broadcast rights

Premier League May 2019

UEFA Champions League

May 2021

Serie A

May 2021

 

Other Charges
Service Calls

€30.00

Relocation of Antenna on said premises

€35.00

Relocation of TV outlet on said premises

€30.00

Collection or Recovery Fees

€25.00

Reconnection Fee

€15.00

TV Equipment Administration Charge

€25.00***

*** Charge applies when exchanging a CAM to a GO Standard Box
Lost/stolen/damaged or unreturned Conditional Access Cards

€25.00

Lost/stolen/damaged or unreturned Standard Set top Box

€75.00

Lost/stolen/damaged or unreturned Remote Control (Standard Zapper Box)

€10.00

Lost/stolen/damaged or unreturned Remote Control (MHP3200)

€25.00

 

Late Payment Fee (30 days past due)

€2.33   

Late Payment Fee (Over 60 days past due)                                                                            

Maximum allowed by law (8% per annum)

Rejected Payment Charge

€5.00   

 

Other penalty charges

as applicable

Legal and administrative fees

as applicable

 

(1) For these products E-Billing is the default method for billing purposes. Customers are required to supply GO with a valid email address where notifications will be sent inter alia informing the customer that the bill has been issued and any other information.  It is the customer’s responsibility to inform GO of any change in his email address.  If customer opts for a printed bill sent by post to his billing address he will be charged an additional two euro (€2) per month.

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