Last updated: 15/7/2021
GO RTG Play Tariff
This contract summary provides the main elements of this service offer as required by EU law. It helps to make a comparison between service offers. Complete information about the service is provided in other documents.
GO RTG Play Tariff is a pre-paid mobile telephony tariff, valid for customers of 27 years of age or under. End-users may opt for various subscription-based Play Plans which come bundled with data, minutes and SMS. In line with our fair usage policy, we may limit the volume of data allowance whilst roaming in EU Zone 1. Further information on monthly access fees and allowances is indicated in the ‘Price’ segment below.
Speeds of the internet service and remedies
Mobile data speeds for the GO RTG Play Tariff are subject to the type of device and network coverage quality. The mobile network can deliver an approximate maximum download internet speed of 210Mbps and approximate upload speed of 50Mbps when using 4G+ technology. We will endeavour to provide you with a consistent and fault-free service, however we acknowledge that this may not always be possible. If you encounter a fault or a problem with our service, you should inform us and we will look into it. If, upon further investigation you are still not satisfied with the outcome, you may contact the Malta Communications Authority (MCA), Valletta Waterfront, Valletta, or in any other office they may hold at the time.
|RTG Play Tariff|
|Top up and Get Benefit (€10+)||Unlimited calls & SMS to 5 any net numbers + 500 MB
|Pay Per Use Rates|
|Mobile Data||€0.10 per MB|
|Calls to local numbers and when roaming in Zone 1||€0.25 per Minute|
|SMS to local and Zone 1 numbers||€0.07 per SMS|
|Dis Weekly Bundle||€3|
|Double Dat Bundle||€12.99|
|10 GB For 24 Hour||€ 1|
|1000 Minutes for 24 Hour||€ 1|
|60 minutes and 60 SMS from Malta to all worldwide numbers||€5.00|
Duration, renewal and termination
GO RTG Play Tariff is available for customers of 27 years of age or under. No penalty apply upon disconnection or early termination of the subscription add-ons or upon migration to another tariff plan with a lower monthly access fee.
Features for end-users with disabilities
Our GO RTG Play tariff is compatible with all devices including devices specifically designed for end-users with disabilities. If further help is required please contact us on 80072121 or else a chat service is available both on our website or on Whatsapp using the following number: +35679707970
GO, Fra Diegu Street Marsa,
MRS 1501, Malta
T: 8007 2121
Company Registration No.: C22334
EXO 413 VAT Registration No.: MT1282-6209