Internet
Mobile
Support
Refer a friend
Moving to Malta
If you applied before 10th December kindly refer to this link.
These terms and conditions were last updated on 8th August 2023.
A. Your Agreement
1. These terms and conditions are for an Offer and should be read in conjunction with the GO TV Terms and Conditions, and any other applicable terms and conditions. In the event of any conflict between these terms and conditions, these terms and conditions shall prevail. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us.
2. We reserve the right to stop, suspend, amend or otherwise alter this Offer, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.
B. Definitions
1. ‘TV Pass’ refers to the; Entertainment, Sports or Movies and Series TV Pass.
C. The Offer
1. This Offer is provided by GO p.l.c (‘GO’).
2. The ‘3 Free months of GO TV service’ (the ‘Offer’) is an Offer made available to You when purchasing an Android TV set from one of Our selected TV resellers.
3. This is an introductory offer and You are eligible to benefit from it only if You have not been subscribed to the GO TV service in the last 24 months.
4. To benefit from this Offer you must subscribe by filling in a GO online form. The benefits of the Offer start once Your GO TV service is activated.
5. With this Offer You will get access to 3 free months of GO TV which consists of one (1) TV stream and one (1) TV Pass of Your choice.
6. This Offer is applicable on only one (1) TV Pass. Therefore, if You would like to add other TV Passes, the standard fee of €5.99 monthly per TV Pass applies as listed in clause C.7.c.
7. This Offer is regulated by its terms and conditions. By subscribing to this Offer You are agreeing to all the terms and conditions found in this Agreement. If You do not agree with these terms, You should not subscribe or take-up this Offer.
8. The Offer consists of the following:
3 Free months of GO TV service | |||
Charge | Applicability | ||
a. | TV Service (1 stream including Start TV + 1 TV Pass) Offer Price | €0 | First 3 month period |
b. | TV Service (1 stream including Start TV + 1 TV Pass) Standard Price | €11.98 | Monthly, thereafter |
c. | Per additional TV Pass Standard Price | €5.99 | Monthly |
D. Explanation of the Offer
1. Unless otherwise stated, all charges quoted in this document are inclusive of VAT.
2. Monthly Fee:
i. The Offer applies for one (1) TV stream which includes Start TV and one (1) TV Pass for a period of 3 months
ii. Once You no longer remain eligible to the Offer the standard monthly price for the TV Service as listed in clause C.7.b will become applicable if You opt to retain the TV service.
3. Other Offer Information:
a. In order to benefit from the Offer You need to subscribe for it within one (1) month from when You purchase the Android TV set.
b. This Offer is available for a limited time and may stop at anytime.
c. Unless otherwise stated, this Offer shall not be available in conjunction with any other offer.
4. Direct Debit Mandate (DDM) is the default payment method for this Service. If You opt not to pay via DDM, a €1.00 monthly charge applies per bill issued.
5. This Offer is by default an e-billing service. This means that You will receive Your bill through electronic means by Using Our e-billing functionality available through Our Website. You agree to register for this functionality and to supply Us with a valid email address where We can notify You when Your bill is available as well as to send You other relevant information. Otherwise a €2.00 charge per bill issued applies.
E. Other Important Terms
1. The Offer is optional and open to both new and existing GO TV customers. However, for GO TV customers, the Offer shall not apply as a discount on the service You have already subscribed to but shall be availed of in addition to such TV service.
2. You can apply for the Offer only once.
3. The Offer is available with certain television brands/models.
4. If You are already an existing GO TV customer, You will receive new GO TV username and password to benefit from this Offer. A discount cannot be provided on the existing service.
5. Should You wish to remain subscribed to the GO TV service that was granted to You by means of this Offer, You must confirm this to Us by replying to the SMS that will be sent to You prior to the expiry of the Offer. In the case that you retain the GO TV service the standard price stipulated in Clause C.7.b. and C.7.c as applicable will apply. This charge will be included in Your bill.
6. Should You not inform Us of Your intention to retain the GO TV service that was granted to You by means of this Offer before the expiry of the free Offer period, then the GO TV service will be automatically terminated.
7. You may stop the Offer at any time.