Manage your mobile numbers, bills, top-ups and bundles, anytime, anywhere, using our intuitive app or our mobile-friendly web interface. With a simple registration, easy access to bills and extra-secure login.
Shared experience. The GO app and MyGO share the same logins, making everything easier to use.
Manage your Direct Debit Mandate. Set up and manage your Direct Debit Mandate for all your linked billing accounts in a few simple steps. Find out more here.
Check your Internet connection. Check and report your internet connection anytime, anywhere, with no hassles
Manage your GO TV app logins with a few simple steps
Control your settings on bills, roaming and much more
Auto Top-up
With Auto Top-Up you can set your top-up preferences once and the top-up will recur automatically according to your selected criteria. You can either set the rule for whenever your balance reaches a certain number or on a certain day of the month.
Manage GO Secure Net
With GO Secure Net, you can put your mind at rest that your family will be safe online. You can switch between our parental controls and basic security controls once your kids are fast asleep, from the GO app.
Change your plan
Now you can switch to our awesome GO Play Plan for youth via our app and benefit from up to 40GB. Make sure that your mobile is linked to the GO app and registered, and then follow these steps.
Register your mobile service
Register your unregistered mobile service with a few easy steps, so that you could have more control over your service. Make sure the service is linked to the GO app via SMS verification. For assistance, follow these easy steps.
Exclusive offers
Download the GO app and benefit from a free 10GB data bundle.You can also get 10GB for only €1 on Pay As You GO plans through the app!
MyGO and the GO app share the same logins. You can choose to register for MyGO online or through the app.
MyGO
Mobile App
You also have the option to skip the linking of your mobile service and your billing account/s.
Your login email is linked to your MyGO account, and therefore this cannot be changed via the MyGO settings. In case your email is compromised, please contact us as soon as possible and we will delete your MyGO account. You will be able to set up a new account afterwards.
The 10GB data bundle will appear in the ‘boost bundles’ section of the app after you have linked your Top Up mobile number or your billing account of your Pay Monthly plan. It will not appear if you linked your Pay Monthly mobile number only. You will find it listed as an App Exclusive offer – just click and activate the bundle, and it will be added to your balance.
Setting Auto Top-up is easy!
If you cannot view all features in the GO app, make sure you have the latest app version. To do so, visit the App Store or Play Store and check if you have any updates on the GO app. If not, try to delete the GO app and re-install it. If the problem persists, please make sure you reach out to us on WhatsApp (+35679707970).
You can check your bundle balance by logging into MyGO or the GO app. Once you log in, and your mobile service is linked, the first thing you will see on the home page is the bundle balance. Here you will also be notified on the expiry date for each bundle. If you click on the three dots next to each bundle, you will see what the bundle refers to (example local/EU data).
If you have more than one mobile service linked to your MyGO or GO app account, you would need to select the mobile number you wish to check from the drop-down menu if viewing on MyGO, or by selecting ‘All services’ on the GO app.
You can also see this if your mobile account number is linked to your MyGO or GO app account.
If you do not have any bundles subscribed for that particular mobile number, that area will be empty.
You can easily manage all your accounts and bills either through our MyGO platform or the GO app. If you don’t have these set up, here is how you can set them up in no time!
Once you are all set up, you can manage your bills as follows:
GO app
MyGO