From your mobile numbers to your bills, top-ups and bundles, anytime, you can now manage these anytime, anywhere thanks to our intuitive app or our mobile-friendly web interface. With a simple registration, easy access to bills and extra-secure login.
You also get to enjoy a shared experience since you can use the same logins for both the GO app and MyGO, making everything easier to use.
Link and view your bills online
Settle bills directly online whenever you want
View your payment history details
View your services and easily switch between them
View remaining data, calls and SMS
Get more bundles for your mobile service
Add saved cards for instant payments across MyGO & GO app
Top up friends or family with GO numbers
Manage your Direct Debit Mandate – set up and manage your Direct Debit Mandate for all your linked billing accounts in a few simple steps.
Check your Internet connection – check and report your internet connection anytime, anywhere, with no hassle.
Manage your GO TV app logins – with just a few simple steps.
Control your settings – for a range of things including your bills, roaming and much more.
Set your Auto Top-up preferences – so that your top-up will recur automatically according to your selected criteria. You can either set the rule for whenever your balance reaches a certain number or on a certain day of the month. You’ll also benefit from extra data on your Smart, Dis or Double Dat plan when activating Auto Top-Up from the GO app.
Manage GO Secure Net – and put your mind at rest that your family will be safe online. You can switch between the parental controls and basic security controls once your kids are fast asleep right from the GO app.
Change your plan – switch to our GO Play Plan, specifically designed for those under 27 and benefit from up to 40GB. Just make sure your mobile is linked to the GO app and registered, and then follow these steps.
Register your mobile service – and enjoy total control of your service. Just link it to the GO app via SMS verification. Need help? Follow these steps.
Benefit from exclusive offers – get a 10GB data bundle for free the minute you download the GO app, while you can also get 10GB for €1 on our Pay As You GO plans through the app.
MyGO and the GO app share the same logins. You can choose to register for MyGO online or through the app.
MyGO
Mobile App
You also have the option to skip the linking of your mobile service and your billing account/s.
Your login email is linked to your MyGO account, and therefore this cannot be changed via the MyGO settings. In case your email is compromised, please contact us as soon as possible and we will delete your MyGO account. You will be able to set up a new account afterwards.
The 10GB data bundle will appear in the ‘boost bundles’ section of the app after you have linked your Top Up mobile number or your billing account of your Pay Monthly plan. It will not appear if you linked your Pay Monthly mobile number only. You will find it listed as an App Exclusive offer – just click and activate the bundle, and it will be added to your balance.
Setting Auto Top-up is easy!
If you cannot view all features in the GO app, make sure you have the latest app version. To do so, visit the App Store or Play Store and check if you have any updates on the GO app. If not, try to delete the GO app and re-install it. If the problem persists, please make sure you reach out to us on WhatsApp (+35679707970).
You can check your bundle balance by logging into MyGO or the GO app. Once you log in, and your mobile service is linked, the first thing you will see on the home page is the bundle balance. Here you will also be notified on the expiry date for each bundle. If you click on the three dots next to each bundle, you will see what the bundle refers to (example local/EU data).
If you have more than one mobile service linked to your MyGO or GO app account, you would need to select the mobile number you wish to check from the drop-down menu if viewing on MyGO, or by selecting ‘All services’ on the GO app.
You can also see this if your mobile account number is linked to your MyGO or GO app account.
If you do not have any bundles subscribed for that particular mobile number, that area will be empty.
You can easily manage all your accounts and bills either through our MyGO platform or the GO app. If you don’t have these set up, here is how you can set them up in no time!
Once you are all set up, you can manage your bills as follows:
GO app
MyGO