Can I change my internet speed after subscribing to an internet plan?
Absolutely. You can change your internet speed at any point during your 24-month subscription at no extra cost, so whether your household grows and you need more speed, or someone moves out and a lower speed works just fine, just reach out to us on WhatsApp, Facebook Messenger, or Live Chat.
That said, there are a couple of things to keep in mind:
- If you benefited from our 6 months free offer on GIGA or 3 months free offer on Super, you won’t be able to downgrade your speed during the contract period without incurring penalty charges.
- You can switch your speed multiple times during your contract, but you’re limited to one speed change (either an upgrade or a downgrade) every 3 months.