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I’ve reported a fault with my internet. What can I do until my connection is back?

We know how important it is to stay connected, so while we work on fixing the issue, here are some temporary solutions that can help:

  1. Loaner modem
    Head to your nearest outlet to pick up a loaner modem and get back online in no time.
  2. Mobile backup options
    If you have a GO mobile number, we might be able to offer a temporary boost to keep you going, such as 60 minutes to local numbers and 500MB of mobile data.

These solutions are usually offered depending on how long the issue is expected to last.