GO won’t charge you anything if you switch from a top-up plan with another operator. We not only cover the whole process of contacting your previous operator, but we also transfer up to €15 of your previous credit balance to your new SIM.

Unfortunately, switching to GO and keeping your number is not possible using a foreign number. Any offers are only available when switching with a Maltese mobile number. You can still order a new GO SIM online however.

Yes – when you switch from Epic or Melita’s top-up plan, we will transfer up to €15 of your previous credit balance to your new SIM.

All you need is a compatible device and a compatible tariff plan. You may find our 5G compatible devices by visiting our 5G page & checking the compatible tariffs on your Freedom Plan and Smart+ Plan.

You don’t have to stay on Smart L once your free bundle runs out – you can then choose any of the Smart bundles whenever you like.

After you receive your new GO SIM card, the switching process will take a few days. As soon as you notice that your old SIM stops working, you can take it out, put in your GO SIM and it will start working straight away.