If you need a brand new number, or just want to switch without keeping your old number, you can visit us at one of our outlets or any of our exclusive resellers.
Are there any charges to switch to GO?
GO won't charge you anything if you switch from a top-up plan with another operator. We not only cover the whole process of contacting your previous operator, but we also transfer up to €15 of your previous credit balance to your new SIM.
Can I switch using my non-Maltese mobile number?
Unfortunately, switching to GO and keeping your number is not possible using a foreign number. Any offers are only available when switching with a Maltese mobile number. You can still order a new GO SIM online however.
Can I keep my credit from my old SIM card?
Yes - when you switch from a Vodafone or Melita top-up plan, we will transfer to €15 of your previous credit balance to your new SIM.
When my free Smart Three bundle runs out, do I have to keep using Smart Three afterwards?
After you receive your new GO SIM card, the switching process will take a few days. As soon as you notice that your old SIM stops working, you can take it out, put in your GO SIM and it will start working straight away.