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Business Talk

BUSINESS TALK TERMS AND CONDITIONS

These terms and conditions were last updated on 31st March 2017.

A.     Your Agreement

1.      These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us, together with the following terms (together with any other documents referred therein), where applicable:

a.      The Application Form

b.      The Special Offer Terms and Conditions

c.      The Bundled Plan Terms and Conditions

d.      The Tariff Plan Terms and Conditions and/or Schedule of Charges

e.      The End User License Agreement (EULA)

f.      The Product Terms and Conditions

g.      The General Terms and Conditions

2.      If any of these documents conflict with one another, the terms will apply in the order of precedence set out above.

3.      The tariff applicable to your agreement is specified in the application form. We reserve the right to stop, suspend, amend or otherwise alter this Tariff, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws.

 

B.     Definitions

1.      ‘Business’ means that the Premises where the Service is installed is not used wholly for Residential purposes.

2.      ‘Residential’ means that the Premises where the Service is installed are used wholly:

a.      For residential purposes;

b.      As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from a Residential Plan.

 

C.     The Tariff

1.      The Business Talk (the ‘Tariff’) is a Business fixed voice post-paid Service provided by Us. You subscribe to these Tariff by signing an Agreement with Us.

2.      The Tariff is regulated by its terms and conditions. By subscribing to this Tariff You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree to any of these terms, You should not subscribe to this Tariff.

3.      The Tariff consists of the following Plans:

 

Business Talk

 

Monthly Fee

Charge

Applicability

a.

Standard

€16.50

Monthly

 

   

Monthly Bundle

Bundles Size

Charging Unit

b.

n/a

n/a

n/a

 


   

Charges Outside the Bundle

Charge

Charging Unit

c.

Calls to local fixed numbers

Peak €13,7
/5 minutes*

Per 5 Minutes

d.

Calls to local mobile numbers

€0.288/minute

Per 15 seconds

 

* Peak rates apply from 8am to 6pm Mon-Friday. Off-Peak rates apply 6am-8am Mon-Fri and 6am-6pm Sat-Sun at a rate of € 0.137 per 10min. Night-time rates apply Mon-Sun 6pm-6am at a rate of €0.137 per 30min.

 

 

 

Calls to International Numbers

Charge

e.

Using 1021

As specified on Our website

f.

Using Direct Dialling

€0.03,5/minute + the charges as specified on Our website

 

 

 

Business Talk Fixed

 

Monthly Fee

Charge

Applicability

a.

Standard

€25.00

Monthly

 

                         

Monthly Bundle

Bundles Size

Charging Unit

b.

Calls to any local fixed network

Unlimited

 


   

Charges Outside the Bundle

Charge

Charging Unit

c.

Calls to local fixed numbers

Free

d.

Calls to local mobile numbers

€0.190/minute

Per 30sec

 

 

 

Calls to International Numbers

Charge

e.

Using 1021

As specified on Our website

f.

Using Direct Dialling

€0.03,5/minute + the charges as specified on Our website

 

 

Business Talk Any

 

Monthly Fee

Charge

Applicability

a.

Standard

€40.00

Monthly

 

                         

Monthly Bundle

Bundles Size

Charging Unit

b.

Calls to any local network

Unlimited

 

 


   

Charges Outside the Bundle

Charge

Charging Unit

c.

Calls to local fixed numbers

Free

d.

Calls to local mobile numbers

Free

 

 

 

Calls to International Numbers

Charge

e.

Using 1021

As specified on Our website

f.

Using Direct Dialling

€0.03,5/minute + the charges as specified on Our website

 

 

D.     Explanation of Charges

1.      Unless otherwise stated, all charges quoted in this Tariff are inclusive of VAT.

2.      Monthly Bundle/s:

a.      The free minutes specified under any Tariff Plan in clause C.3.b are reset at the start of every month. Any unused minutes left at the end of the month will be lost.

3.      Calls to International Numbers:

a.      The rates for calls to non-local numbers are available on Our website. You may also request a printed copy from one of Our retail outlets.

4.      These services carry a one-time installation charge of EUR 99.99. Other applicable charges are as specified in the Schedule of Charges.

5.      You may be required to pay additional charges if You opt for specific billing or payment methods. Further details are available in the Schedule of Charges.

 

E.     Minimum Term

1.     The Tariff Plans carrying a bundle, namely Business Talk Fixed and Business Talk Any, have a minimum term of twenty-four (24) months. The Tariff Plan without a bundle, namely Business Talk, has a minimum term of one (1) month.

2.     The minimum term shall come into force on the date that the Service is installed.

3.     If You terminate the Agreement or any of the Services specified in clause C.3 which carries a bundle, during the minimum term, You will be charged a penalty of two hundred euro (€200) or pro-rata rate equivalent to the remaining duration of the contract. This applies also if We terminate Your Agreement for a reason directly attributable to You.

 

F.     Other Important Terms

1.      This Tariff is applicable per line, not per account. You should indicate in the Application Form on which fixed voice numbers You wish to activate any of these Tariff plans.

 

Other Related Terms and Conditions

The above Terms and Conditions must be read together with the following:

  • General T&Cs
  • Fixed Voice Product T&C – Business
  • Business Fixed Voice Schedule of Charges
  • International Call Charges
  • If benefitting from Special Offers, any relevant special offer terms and conditions applicable.

 

 

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