What are the different roles on Business MyGO?

  • 5 different roles are available in the Business MyGO portal. The roles are assigned by the Portal administrator who can decide what level of access a user within an organisation requires.
  • Roles are split between three categories: “Portal Admin”, “Finance” and “Technical”. Portal Admin has overall access to all features and functions, while “Finance” and “Technical” roles have access to the Billing and Service pages and features respectively. Multiple users may be given access to any of the roles, including “Portal Admin”.
  • Note: assigning a second Portal Admin to an organisation means that this user will also have access to grant and revoke access to other users, including other Portal Admins.