How do I enable/disable band steering?

Band steering allows you to connect to the best frequency band available and supported so that your Wi-Fi connectivity is optimal.

Firstly, confirm your modem’s model before following these instructions:

Technicolor TG789vac v2

  1. Open an internet browser, and in the URL bar, type in ‘192.168.1.254’ (unless you have changed the default IP address) and press the ‘Enter’ button on the keyboard.
  2. Click on ‘Sign in’ at the top right of the page to log in.
  3. It will ask for a username and password: use ‘advanceduser’ as the username and ‘advanced’ as the password.
  4. Click on ‘Sign In’ to log in. Instead of ‘Sign In’ at the top right, you should now see ‘advanceduser’ to confirm that you have logged in with the correct account.
  5. Click on the ‘Wireless’ card.
  6. Scroll down to ‘Band Steering Enabled’. By default, band steering is enabled.
  7. Click on the toggle switch to disable the band steering feature.
  8. Click on the ‘Save’ button to save changes.
  9. Click on the ‘Close’ button to return to the modem’s GUI homepage.

 

Technicolor DGA0122

  1. Open an internet browser, and in the URL bar, type in ‘192.168.1.254’ (unless you have changed the default IP address) and press the ‘Enter’ button on the keyboard.
  2. Click on ‘Sign in’ at the top right of the page to log in.
  3. In the user field, enter ‘advanceduser’ and in the password field, enter the code found on the label attached to the bottom of the modem, marked as Access Key.
  4. Click on ‘Sign In’ to log in. Instead of ‘Sign In’ at the top right, you should now see ‘advanceduser’ to confirm that you have logged in with the correct account.
  5. Click on the ‘Wireless’ card.
  6. Scroll down to ‘Band Steering Enabled’. By default, band steering is enabled.
  7. Click on the toggle switch to disable the band steering feature.
  8. Click on the ‘Save’ button to save changes.
  9. Click on the ‘Close’ button to return to the modem’s GUI homepage.

 

Sagemcom FAST5370AIR

  1. Open an internet browser, and in the URL bar, type in ‘192.168.1.254’ (unless you have changed the default IP address) and press the ‘Enter’ button on the keyboard.
  2. In the user field, enter ‘advanceduser’ and in the password field, enter the code found on the label attached to the back of the modem, marked as Web Access Key.
  3. Click on ‘Login’. At the top right, you should see ‘Logged in as: advanceduser’, which indicates that you have logged in with the correct account.
  4. Click on the ‘Wi-Fi 2.4GHz’ card.
  5. Under ‘Basic’, find ‘Band steering’. By default, the band steering is disabled.
  6. Click on the toggle switch to enable the band steering feature.
  7. Scroll down and click on ‘Apply’ to save changes.