In order to enable or disable band steering, please follow the below steps:
- Open internet browser
- Type in 192.168.1.254 in the search bar
- Click on “Sign in” and enter username : advanceduser password: advanced (If you have the new Smart Hub hybrid modem, the password can be found on the sticker at the back “Web Access Key”)
- Go to Wireless
- Disable/enable the option band steering at the bottom
This will separate the 2.4GHZ and 5GHZ Wi-Fi signals.