If you’re having trouble creating a new password even though you’re following all the necessary requirements, don’t worry, we’re here to help. It’s possible that your password includes your name or username or that you’ve used this password before in your last 10 changes. To solve this issue, simply choose a new password that doesn’t include either of these things.

If you’re still having trouble, don’t hesitate to reach out to us on WhatsApp, Facebook Messenger or Live Chat.