What does my bill include?

You should receive your bill once a month which will include:

  • The service’s account number, bill issue date and due date
  • The rental fee of the current month for your subscribed service/s
  • The usage fees (charges fees based on the service utilisation over and above the assigned bundles)
  • Other applicable charges from the previous month such as technician visit fees, one-time charges etc

This depends on the package to which you are subscribed for. You can access your bill by logging into MyGO or the GO app. If you do not have an active account yet, check out this How To video or follow the step-by-step guide.