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Getting Started with Mobile
How does a Smart top-up plan work?
How can I order a Smart top-up plan online?
Are international minutes, SMS or Non-EU roaming data included in this plan?
What is GO Easy Buy & how does it work with this plan?
How can I control costs with the Junior Mobile Play Plan?
What is GO Easy Buy & how does it work with the Junior Mobile Play Plan?
What is Secure Net and how does it work with the Junior Mobile Play Plan?
Will I need to present any of my child’s documentation?
Who is eligible for the Junior Play plan and how can I apply?
How can I transfer my data from my old phone to my iPhone phone?
How can I transfer my data from my old phone to my OnePlus phone?
How can I transfer my data from my old phone to my Xiaomi phone?
How can I transfer my data from my old phone to my TCL phone?
How can I transfer my data from my old phone to my Alcatel phone?
How can I transfer my data from my old phone to my Samsung phone?
Are there any charges to switch to GO?
How do I switch my mobile service to GO?
How do I apply for a GO mobile subscription with a new mobile number?
What is GO Easy Buy?
Can I switch using my non-Maltese mobile number?
Can I keep my credit from my old SIM card?
How will I know when my new SIM is active?
Is there a down payment required for GO Easy Buy?
Do I end up paying more for a device with GO’s Easy Buy vs. paying in cash?
How do I get a new mobile phone with GO Easy Buy payment plan?
What is Auto Top-up and how does it work?
How can I set up Auto Top-up?
How do I top up online?
How do I check my mobile’s remaining top-up balance?
How can I keep track of my mobile balance?
How can I switch to the Play plan from the GO app?
Where do I find my top-up history and receipts?
How can I switch my mobile plan from top-ups to a pay monthly plan?
How can I change to a different Pay Monthly plan?
How can I switch to Smart Plus if I’m on another GO plan?
Can the unlimited calls & SMS be used with all local provider numbers?
Can I change the data and SMS of my Freedom Plan down the line?
How can I get my top-up credit refunded once I leave GO?